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The Intentional F&I Manager-Part 1
An Intentional F&I Manager does things with a purpose, and on purpose!It's an exciting day in the F&I Department and many F&I Professionals are reaching record performance levels. As the economy struggles and the prices of everything from gas to groc... The Intentional F&I Manager-Part 2
Practice "Intentional Selling"In most dealerships, the primary reason the F&I Manager position exists is to sell additional products and generate additional revenue. The selling portion of the F&I presentation is no place for "winging it". We don't ... Four Ways to Put Your Customer at Ease
With all the warnings customers get from 20/20, consumer reports and their local credit union about deceptive sales practices and "hidden profits" dealers make in the F&I department, some days it feels like there is a big yellow warning sign outside ... Hitting Home Runs in F&I
Excelling in F&I means you're skilled in several areas. Being a strong closer may mean more products sold, but having weak needs discovery skills translates into higher charge-backs and low CSI scores. The opposite is just as frustrating. You may be ...
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