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Get More Customers - Management Tips Part 2 of 4
In the last article we looked at the top 5 advertising approaches to attracting new customers. There's no doubt they work if properly done. There is also no doubt that traditional advertising can cost a bundle, and leave you a little unsure of what y... Get More Customers - Management Tips Part 1 of 4
The first stage in getting more customers is lead generation. You've got to identify potential customers and making first contact with them before you can do anything else. Converting all your new potential customers to actual customers is the second... Get Past the Excuses and Move Forward
Do you get excited when your spouse or co-worker regales you with their perfect memory of your past mistakes? Does it motivate you to have someone go over your past transgressions with you in excruciating detail? For most of us the resounding answer ... The 3 Growth Strategies You Must Know
Simply put, there are only three ways to increase the top-line sales of a business.1. Increase the number of customers2. Increase the average value of each sale3. Increase the frequency of salesIt looks pretty simple, but there are a lot of different... Management Tip: Getting to the Bottom Line
At a high level there are only two ways to grow a business: increase sales and decrease costs. Here's a simple management tip that will save you a lot of wasted effort. Before you start looking at the details of each method, you should understand the... Management Tip: Quit Working For Your Boss
As a manager do you know who you really work for? I don't mean the person who signs your paycheck or does your annual review. I mean day by day, hour by hour, who are you working for?If you say it's your customers, that's great you've been paying att... Customer Service Management Tips - Part 2
In part 1 we discussed the importance of Post-Sale Customer Support teams in retaining repeat customers, and why this is so important. Now let's look at some practical customer service management tips to help you get the job done.What Is the Role of ... Customer Service Management Tips - Part 1
Customer support teams are perhaps the most misunderstood, and underappreciated teams in the business world. In many businesses the customer support staff talks to the customers more than every other team combined. They play a critical role in ensuri... Separate Orders from Sales to Improve Your Business
Sales is all about helping customers shop for and get what they need or want. It places focus on finding leads, converting leads, and closing the deal. Once those three things are done, all you need to do is deliver the product. So if sales minded pe... Cost Management Tip: Understand your Operations Cycle
The more efficiently you can fill orders the more money you get to keep from each sale. If you sell an extra $10 product you may only get to keep $1 or $2 after you finish paying for the product, warehouses, salaries, etc. But if you can find a way t...
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