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Meeting Customers’ Needs
Philip Wexler said “If the goal of every business is to make money, then the function of every business – and of every person in every business – is the acquisition and maintenance of customers”. Therefore we can conclude that every company is succes... Effective Team Building Towards Qualitative Workplace
Quality of a product or service is directly proportional to the quality of resources used. When it comes to discuss human resources, it becomes more crucial, as efficient human resources can make better use of other resources, i.e. economic and finan... How To Avoid Being A Victim Of A Liar
Although honesty is generally taught as the best policy, I would propose that it is the only policy to follow in 99% of cases. The other 1% could be called "white lies.” How are you to know the difference, that is, when someone is telling the whole t... Understanding Social Enterprise: Theory and Practice
IntroductionThis introductory article attempts to answer questions for:1. Those in the private sector wondering if social enterprises are a threat or an opportunity for them (and how they might alter their own practice to remain competitive).2. Those... Day to Day Management
Since the evolution of management, it has been swinging between art and science. Some people take it as an art of managing people and some take it as a form of science that refers to a system of learning and understanding through scientific concept. ... Stages of Management
Management is simply defined as the art of managing people or getting things done by people. In this world of globalization, innovation and liberalization, strategies and policies for business operations are constantly changing. The business dynamics... Organizational Behaviour
Organizational Behaviour is one of the most crucial elements of management studies. This subject has been greatly researched upon and many great management thinkers have come up with separate theories which give us a fair idea about the nitty-gritty ... Customer relationship management (CRM)
Success of every business depends upon how good a relationship it has with customers. This basic fact has catapulted the concept of customer relationship management to the forefront of many businesses’ strategic planning. With increasing competition,... Books on management
There are many books that are available in the market today. Management is best explained in these books in simple and lucid language that most of the students are comfortable with. Some of the best books on management are as follows: A book titled ‘... An Overview Of Benefits Management
Benefits Management is an integral concept, typically included in the program management wing of an organisation, entrusted with the task of answering the ‘WHY’ aspect of program conceptualisation and eventual execution. As apparent, being responsibl...
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